Shipping Policy
At Lumé, each piece is carefully prepared and shipped with attention to quality, safety, and delivery reliability. Below you will find detailed information regarding our shipping options, delivery times, and costs.
Shipping Destinations
We currently ship within the European Union, including but not limited to Austria, Belgium, Bulgaria, and other EU member states.
Shipping Options
Standard Shipping
Delivery time: 30–40 days
Cost: Free
Standard shipping is included at no additional cost and is ideal for customers who prefer complimentary delivery and are comfortable with a longer delivery timeframe.
Express Shipping
Delivery time: 9–14 days
Cost: €350
Express shipping is available for customers who wish to receive their order sooner. This option prioritizes faster handling and transportation.
Processing Time
All orders are processed once payment has been confirmed. Production and handling times are included in the stated delivery estimates.
Customs, Duties, and Taxes
All shipments within the European Union are handled in accordance with EU regulations. No additional customs duties or import taxes apply for EU customers.
Delivery Information
Delivery times are estimates and may vary due to factors beyond our control, such as customs procedures, carrier delays, or high-demand periods. Lumé is not responsible for delays caused by shipping carriers.
Contact
If you have any questions regarding shipping or your order, please contact us at info@lumelights.co
